12.1 The Authority will provide employment related services to Licensees subject to the provisions of these Regulations. Such services may include, without limitation, the processing of entry permits, employee sponsorship and visa services, work permits and other matters concerning employees.
12.2 An employee of a Licensee may not work outside the Free Zone prior to written approval by the Authority and any other concerned authority having jurisdiction over such matters in the place where the employee intends to work.
12.3 An employee of a Licensee must not work inside the Free Zone until they have been provided with an Employment Card and a residency and access card by the Authority.
12.4 The Authority may, in its absolute discretion, set limits on the number of employees for a particular Licensee.
12.5 Where the Authority stands as the sponsor for Licensees’ employees such sponsorship will not confer any obligation of an employer on the Authority. The Licensee will, at all times, remain the employer of all sponsored employees and will be primarily responsible for the payment of wages, benefits and all other obligations and duties owed to the sponsored employees under the terms of the employment contract or at law. The Authority will not be liable to a Licensee under any circumstances for any act, default or omission on the part of a sponsored employee.
12.6 Licensees requiring the Authority to stand as sponsor for their employees must provide a cash deposit in a sum to determined by the Authority from time to time for each sponsorship and enter into a Personnel Secondment Agreement with the Authority.
12.7 The cash deposit will be released if the Licensee’s company closes down for any reason including liquidation and/or if the sponsored employee does not receive his or her end of service dues for whatever reason.
12.8 The number of visas to be issued to a Licensee is to be determined at the absolute discretion of the Authority based on the Licence activity and size of the premises the Licensee is operating from.
12.9 Licensees must ensure that all employees comply with the general laws and customs of the UAE and these Regulations.
12.10 The Authority may terminate the sponsorship of any sponsored employee on reasonable written notice to the Licensee if:
• the Licensee has failed to renew its Licence or Lease;
• the Licensee becomes insolvent or otherwise enters into liquidation;
• the Licensee is not operating or otherwise carrying on business;
• the sponsored employee has failed to abide by the laws of the UAE or is or has acted in a manner which the Authority reasonably believes is detrimental or prejudicial to the reputation and interests of the Authority, the Free Zone, the Emirate of Dubai or Federal Laws of the UAE; or
• any other reason that the Authority may, in its sole discretion, determine.
Alternative Sponsorship Options
12.11 Personnel not sponsored by the Authority may be permitted to work for a Licensee subject to the laws of the Emirate of Dubai, UAE Federal Laws and any rules and regulations applicable in the Free Zone.
Entry Permits and Visas
12.12 The Authority will, upon request, arrange for the procurement of entry permits and residence visas for employees and, if applicable, their dependants on behalf of all Licensees. The fees applicable for processing such permits will be as per the Tariff and will be payable in advance at the time of submitting the permit application.
12.13 Licensees wishing to employ personnel, other than nationals of GCC countries, are required, in the first instance, to apply for an entry permit. All unused entry permits must be returned to the Authority for cancellation.
12.14 There are certain travel documents and passports which are not acceptable for entry into the UAE. If in doubt, clarification on such restrictions should be obtained from the Authority or the Department of Naturalisation and Residency Dubai (“DNRD”) before applying for an entry permit or residency visa.
12.15 All employees of a Licensee will be issued with an Employment Card which provides a unique identification for each employee and also serves as a permit to work in the Free Zone.
12.16 Licensees must immediately notify the Authority of the cessation of an employee’s contract of employment so that the Employment Card can be cancelled and all Employment Cards or access passes which have been issued to an employee must be returned promptly.
12.17 If an Employment Card or access pass relating to the Free Zone is lost or stolen this must be immediately notified to the Authority. Replacement of Employment Cards will be issued subject to the payment of the applicable fee as specified in the Tariff. Failure by a Licensee to notify the Authority of a lost or stolen access pass will attract a fine as set out in the Tariff.